Terms of Service

1) Services; Who We Are (and Aren't)

Platform Services: property data intake; estimate/underwriting tools; buyer‑matching and investor discovery; a concierge "Get Offers" workflow; downloadable reports/exports; and skip‑trace services (Appendix A).

No API services: Rehouzed Inc does not offer public APIs at this time.

Marketplace & Brokerage Role: Unless a separate brokerage agreement is executed, we are a technology platform and not a party to purchase/sale contracts. Where we (or an affiliate) act as a licensed brokerage, state disclosures/duties apply in addition to these Terms.

2) Eligibility; Accounts; Seats; E‑Sign

Business Use: You are at least 18, acting for a business purpose, and authorized to bind your company.

Security: Keep credentials confidential; you're responsible for account activity; notify us of misuse.

E‑Sign: You consent to electronic contracting, notices, and records.

Seats: One natural person per seat; no credential sharing or concurrent use on a single seat.

3) Acceptable Use; Compliance Promises

• No misuse (spam, scraping beyond features, reverse engineering, malware).
• No resale/public republication of outputs/data as a data product; no creation of a competing dataset.
• No training of generalized ML models on our data/outputs without written permission.
• You will comply with TCPA/Do‑Not‑Call, CAN‑SPAM, state privacy laws (e.g., CA/CO/TX/TN), and real‑estate/brokerage rules.

4) Customer Content; Marketing Right; Mediated Comms; Retention

License to Operate: You grant a worldwide, royalty‑free license to use your inputs (addresses, attributes, photos, notes) to operate, secure, and improve the Services and to generate outputs.

Right to Market Upon Submission: EFFECTIVE IMMEDIATELY when you submit a property address, you authorize Rehouzed Inc to market the property to potential buyers (including circulating non‑confidential property details, comps, and price guidance) through our platform and partner channels.

Mediated Communications Only: Sellers and buyers do not communicate directly through the platform. Rehouzed Inc intermediates all messaging, questions, and offers, and may mask contact details until we choose to connect parties offline or via separate agreement.

Consents & Content: You represent you have authority and any required owner/client consent to market the property and to have us send communications on your behalf. You are responsible for the legality and accuracy of the content you provide.

Third‑Party Sources: Availability and licensing of third‑party/public records may change; usage is subject to those providers' terms.

Retention: On cancellation you have a 30‑day self‑export window; we delete account content after 90 days, except billing/security/legal records and backups subject to normal purge cycles.

5) Plans; Payments; Trials; Usage; Changes; Taxes

Plans & Credits: We may offer subscriptions, usage‑based charges, and credits (e.g., skip‑trace, exports).

Auto‑Renewal & Cancellation: Plans auto‑renew until canceled in the account portal (or via in‑app process).

Refunds: Except where law requires, fees/credits are non‑refundable, including unused/expired credits.

Free Trials: One per company (and affiliates) and per natural person; anti‑circumvention enforced.

Usage & Overage: Plans include limits; we may throttle, bill overage, or require upgrade for abnormal usage.

Plan Changes: Upgrades are immediate/prorated; downgrades at next renewal; no credit carryover.

Taxes: You're responsible for applicable taxes.

6) Service Messages; Marketing

Operational messages about your account are permitted.

Marketing email/SMS requires appropriate consent; opt‑out tools are provided.

For deal‑related outreach we send messages as your service provider and limited agent; you confirm required consents for any uploaded contacts and we maintain suppression/opt‑out mechanisms.

7) Service Levels; Changes; Beta

We may modify or discontinue features. Material changes to these Terms will be posted with a new effective date; continued use constitutes acceptance. Beta features are AS IS and may be rate‑limited or withdrawn.

8) Intellectual Property; Output License

Ownership: Rehouzed Inc and its licensors own the Services, software, data compilations, and content.

Output License: Limited, non‑exclusive license to use outputs internally for business purposes tied to specific real‑estate transactions and client advisory; no resale as a data product; no bulk extraction beyond feature limits.

9) FCRA Guardrails

We are not a CRA and Outputs are not consumer reports. You will not use Outputs for FCRA‑regulated purposes (credit, employment, tenant, insurance, or similar eligibility determinations).

10) Confidentiality & Security

Each party protects the other's non‑public information with reasonable care. We implement reasonable administrative, technical, and physical safeguards; you secure your environment and access controls.

11) Suspension & Termination

We may suspend or terminate for violations, legal risk, fraud/chargebacks, security concerns, non‑payment, or misuse. On termination, licenses end and access may cease, subject to legal retention duties.

12) Warranties; Disclaimers

THE SERVICES, DATA, ESTIMATES, COMPS, MATCHES, AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNTS YOU PAID IN THE SIX (6) MONTHS PRECEDING THE EVENT. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS/OPPORTUNITY.

14) Disputes; Governing Law; Class Waiver

Arbitration: Binding AAA arbitration, venue Austin, Texas.

Governing Law: Delaware law and U.S. federal law.

Class Waiver: Disputes must be brought individually; no class or representative actions.

Injunctive Relief: Either party may seek court orders to protect IP or confidential information.

15) Government Users

Use is subject to restricted rights for commercial computer software.

16) Export; Sanctions

You are not in a restricted country or on a denied‑parties list and will not use the Services contrary to export/sanctions laws.

17) General

These Terms (plus the Appendices and Privacy Notice) are the entire agreement. If a provision is unenforceable, the remainder survives. Failure to enforce isn't a waiver. You may not assign without our consent; we may assign. Sections intended by their nature survive termination.

Appendices (Service‑Specific)

The following appendices form part of these Terms of Service. Click to expand each section for full details.